Top 8 Help Desk Software 2016

Help Desk Software is very essential for any office or team works.It helps your employees an easy way to ask for help and your agents a fast way to resolve incidents.So here in this post we put together a list of best 6 Help Desk Software which help you to speed up your work.


Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat.


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JIRA Service Desk

JIRA Service Desk is recognized as a leader in service desk software by G2Crowd, ahead of legacy vendors like BMC and ServiceNow.JIRA Service Desk is fast to implement, simple to use, and has everything you need out of the box.JIRA Service Desk includes ITIL ready templates out of the box for incident, change, problem and service requests.


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ManageEngine ServiceDesk Plus

ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions and is available in 29 different languages.


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IT Help Desk from Spiceworks

Spiceworks is a free software with no admin limits and no ticket limits.It has so many features like..

  • Team Management
  • Users Self Service
  • IT Asset Management
  • 150+ Add-ons
  • Multi Site Support
  • Ticket Collaboration
  • Active Directory


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Zoho Support

Zoho Support is web-based customer service software designed to help you focus more on creating customer happiness everyday.Provide a great customer support experience with Zoho Support. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels.

Their Features are..

  • Many Channel,One Place
  • Measure Optimize
  • Customer Information
  • Ticket Management
  • CRM Integration


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Freshdesk is a easy to use,multi channel supported help desk software with 50000+ customers.Freshdesk is the customer support software that gives you everything you need to delight your customers.


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LiveAgent is help desk software that fits all kinds of businesses, no matter how small or big they are.Live chat is one of the fastest way to connect with your customers and reach potential clients in real time.It supports your customers even when you are offline with your knowledge base and reduce your customer support costs and workload.


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It’s a simple and scalable customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.